Returns & Exchanges

At Renee Cosmetics, we strive to ensure you love every purchase, but if you are not completely satisfied, we offer a seamless 30-day return and exchange policy for all unused products. Please ensure items are in their original packaging with all seals intact to qualify for a full refund.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 30 days of delivery.

2

Prepare Your Package

Carefully pack the unused products in their original boxes and include the printed return authorization form provided via email.

3

Ship the Items

Affix the prepaid shipping label to your package and drop it off at any authorized courier location; keep your tracking receipt for reference.

4

Receive Refund or Exchange

Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing